004: The Formula for Business Excellence and the Importance of Reading and Networking with John Spence

John overcame a major obstacle in college to get himself back on course and eventually build a highly successful consulting practice. In this episode, he gives his formula for Business Excellence (Talent + Culture + Extreme Customer Focus) and so much more, including:

• The idea of giving your services away for free or cheap if you think it will lead to bigger business
• The importance of reading, listening and learning every day - John reads 120 business books a year
• Why he believes that Business Excellence is a result of Talent + Culture + Extreme Customer Focus
• The importance of networking, mastermind groups, and building relationships ("help enough people get what they want and you will get what you want")
• His vision and challenges, including the importance of finding out why your clients hire you

Links and Resources:

• John's website
• John's blog
• John's TED Talk on the most important thing he ever learned
• Entrepreneurhotseat.com
• Andy Storch Coaching